1. Acceptance of Terms

By accessing, downloading, installing, or using the Crash+ mobile application ("App" or "Service"), you ("User" or "you") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and NovaStar Limited (新星網絡科技有限公司), a company incorporated in Hong Kong with Company Registration Number 80066171 ("NovaStar," "we," "us," or "our").

If you do not agree to all of these Terms, you must not access or use the App. Your continued use of the App following any changes to these Terms constitutes your acceptance of the modified Terms.

These Terms should be read in conjunction with our Privacy Policy, which describes how we collect, use, and protect your personal data.

2. Description of Service

Crash+ is an online multiplayer Ludo gaming platform available as a mobile application. The Service provides users with the ability to:

  • Play real-time multiplayer Ludo matches with other users worldwide
  • Participate in tournaments and competitive events
  • Track gameplay statistics and view leaderboards
  • Earn and use virtual currency within the App
  • Make in-app purchases for virtual items, currency, and premium features
  • Interact with other users through social features including chat and friend lists
  • Earn rewards and achievements based on gameplay performance
  • Customize user profiles and game elements

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

3. User Accounts

3.1 Eligibility

You must be at least 18 years of age to create an account and use the Crash+ application. By creating an account, you represent and warrant that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and are not barred from using the Service under applicable laws.

3.2 Account Registration

To access certain features of the Service, you must register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information during the registration process
  • Maintain and promptly update your account information to keep it accurate, current, and complete
  • Maintain the security and confidentiality of your login credentials
  • Accept all risks of unauthorized access to your account and the information you provide
  • Immediately notify us of any unauthorized use of your account or any other breach of security

3.3 Account Restrictions

  • Each individual is permitted to maintain only one (1) active account. Creating multiple accounts is a violation of these Terms and may result in the suspension or termination of all associated accounts.
  • You may not sell, trade, transfer, or assign your account or any account rights to any other person or entity.
  • You are solely responsible for all activity that occurs under your account, regardless of whether such activity is authorized by you.

3.4 Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate your account at our sole discretion, with or without prior notice, for any reason, including but not limited to violation of these Terms, suspected fraudulent activity, or prolonged inactivity.

4. User Conduct

You agree to use the Service in compliance with all applicable laws and regulations and in accordance with these Terms. The following conduct is strictly prohibited:

  • Cheating and Exploitation: Using cheats, exploits, automation software, bots, hacks, mods, or any unauthorized third-party software designed to modify or interfere with the App or the gaming experience.
  • Harassment and Abuse: Harassing, threatening, bullying, intimidating, or abusing other users through any means, including in-game chat, messaging, or any other communication features.
  • Impersonation: Impersonating any person or entity, or falsely claiming an affiliation with any person or entity, including NovaStar Limited, its employees, or other users.
  • Fraud and Deception: Engaging in any form of fraud, deception, or misleading practices, including but not limited to phishing, scamming, or social engineering attacks.
  • Unauthorized Access: Attempting to gain unauthorized access to other users' accounts, computer systems, networks, or any part of the Service through any means.
  • Service Disruption: Intentionally disrupting, interfering with, or attempting to disrupt the Service, servers, or networks connected to the Service, including through denial-of-service attacks or other harmful methods.
  • Account Trading: Selling, buying, trading, or otherwise transferring accounts, virtual items, virtual currency, or any account-related data for real-world money or value outside the App.
  • Illegal Activities: Using the Service for any illegal purpose, including but not limited to money laundering, gambling in jurisdictions where it is prohibited, or any other activity that violates applicable laws.
  • Bug Exploitation: Intentionally exploiting bugs, glitches, or errors in the App to gain an unfair advantage or to disrupt the gaming experience for other users. Users who discover bugs are encouraged to report them to our support team.
  • Collusion: Colluding with other players to manipulate game outcomes, artificially inflate rankings, or otherwise undermine the integrity of fair gameplay.
  • Offensive Content: Using offensive, vulgar, obscene, racist, sexist, or otherwise inappropriate usernames, profile pictures, chat messages, or any other user-generated content.
  • Spam and Advertising: Sending unsolicited promotional messages, advertisements, or spam to other users through the App's communication features.
  • Data Mining: Using any data mining, robots, or similar data gathering and extraction methods in connection with the Service.

Violation of any of these conduct rules may result in warnings, temporary suspension, permanent account termination, forfeiture of virtual currency and items, and/or legal action, at our sole discretion.

5. Intellectual Property

5.1 Our Intellectual Property

The App and all of its content, features, and functionality — including but not limited to all text, graphics, images, logos, icons, audio clips, video clips, data compilations, software, game design, character designs, user interface design, and the selection and arrangement thereof — are owned by NovaStar Limited, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The "Crash+" name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of NovaStar Limited. You must not use such marks without our prior written permission.

5.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a single mobile device that you own or control, solely for your personal, non-commercial entertainment purposes. This license does not include the right to:

  • Copy, modify, distribute, sell, or lease any part of the App
  • Reverse engineer, decompile, disassemble, or attempt to extract the source code of the App
  • Create derivative works based on the App
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices
  • Use the App for any commercial purpose without our prior written consent

6. In-App Purchases and Virtual Currency

6.1 Virtual Currency and Items

The App may offer virtual currency ("Coins," "Gems," or other denominations) and virtual items for purchase using real money or earned through gameplay. You acknowledge and agree that:

  • Virtual currency and virtual items have no real-world monetary value and cannot be exchanged for real money, goods, or services outside the App, except as expressly permitted by NovaStar Limited.
  • Virtual currency and items are licensed to you, not sold. You do not own any virtual currency or items; instead, you receive a limited, non-transferable, revocable license to use them within the App.
  • NovaStar Limited reserves the right to manage, regulate, control, modify, or eliminate virtual currency and/or virtual items at any time, with or without notice, and with no liability to you.

6.2 Purchases and Refunds

  • All purchases of virtual currency and items are final and non-refundable, except as required by applicable law or as expressly stated in our refund policy.
  • Prices for virtual currency and items are subject to change at any time without notice.
  • You are responsible for all charges incurred under your account, including purchases made by others who have access to your account.
  • If you believe a purchase was made without your authorization, please contact us immediately at [email protected].

6.3 Payment Processing

All payments for in-app purchases are processed through the respective app store platform (e.g., Google Play). Your purchase is subject to the terms and conditions of the respective platform's payment processing. NovaStar Limited does not directly process or store your payment card information.

7. User-Generated Content

7.1 Your Content

The App may allow you to create, submit, post, or display content, including but not limited to usernames, profile information, chat messages, and other materials ("User Content"). You retain ownership of any intellectual property rights that you hold in your User Content.

7.2 License Grant

By submitting User Content through the App, you grant NovaStar Limited a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Service and NovaStar Limited's business operations, including for purposes of promoting and redistributing part or all of the Service.

7.3 Content Moderation

We reserve the right, but have no obligation, to monitor, review, edit, or remove any User Content at our sole discretion, for any reason, including but not limited to content that we determine violates these Terms, is offensive, harmful, or otherwise objectionable.

7.4 Responsibility

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that your User Content does not violate the rights of any third party, including intellectual property rights and privacy rights, and does not contain any material that is unlawful, defamatory, or otherwise objectionable.

8. Disclaimers and Limitation of Liability

8.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NOVASTAR LIMITED DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICE
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NOVASTAR LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or goodwill
  • Loss of virtual currency, virtual items, or account progress
  • Service interruption, computer damage, or system failure
  • The cost of substitute goods or services
  • Any damages arising from unauthorized access to or alteration of your transmissions or data
  • Any other intangible losses

IN NO EVENT SHALL NOVASTAR LIMITED'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO NOVASTAR LIMITED IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) FIVE HUNDRED HONG KONG DOLLARS (HKD 500).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Indemnification

You agree to defend, indemnify, and hold harmless NovaStar Limited, its directors, officers, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorneys' fees) arising from or related to:

  • Your use of and access to the Service
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including any intellectual property right, publicity right, confidentiality right, property right, or privacy right
  • Your User Content
  • Any claim that your User Content caused damage to a third party
  • Any misrepresentation made by you

This indemnification obligation will survive the termination of these Terms and your use of the Service.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting our support team at [email protected] or through the account settings within the App. Upon termination, your right to use the Service will immediately cease.

10.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach or violation of these Terms
  • Suspected fraudulent, abusive, or illegal activity
  • Requests by law enforcement or other government agencies
  • Extended periods of inactivity
  • Unexpected technical or security issues
  • Discontinuance or material modification of the Service

10.3 Effect of Termination

Upon termination of your account:

  • Your license to use the App will immediately terminate
  • You will lose access to your account and all associated data, virtual currency, virtual items, and progress
  • We are not obligated to provide refunds for any purchases made prior to termination
  • The following sections shall survive termination: Intellectual Property, Disclaimers and Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution

11. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region ("Hong Kong SAR"), without regard to its conflict of law provisions.

You agree that the courts of Hong Kong SAR shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service informally by contacting us at [email protected]. We will attempt to resolve the dispute informally through good faith negotiation within 30 days of receiving your notice.

12.2 Mediation

If the dispute is not resolved through informal negotiation within 30 days, either party may submit the dispute to mediation administered by a mutually agreed-upon mediator in Hong Kong.

12.3 Arbitration

If mediation is unsuccessful or if either party elects not to mediate, any dispute, controversy, or claim arising out of or relating to these Terms shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre ("HKIAC") under the HKIAC Administered Arbitration Rules in force at the time of the commencement of the arbitration. The seat of arbitration shall be Hong Kong. The language of the arbitration shall be English. The arbitration award shall be final and binding.

12.4 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, you waive any right to a jury trial.

13. Changes to Terms

NovaStar Limited reserves the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes to these Terms, we will:

  • Update the "Last Updated" date at the top of these Terms
  • Provide notice of the changes via in-app notification or email at least fourteen (14) days before the changes become effective
  • Where required by applicable law, obtain your consent to the changes

Your continued use of the App following the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the App and terminate your account.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the provision. If modification is not possible, the invalid provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

The invalidity or unenforceability of any provision in one jurisdiction shall not affect the validity or enforceability of that provision in any other jurisdiction.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the App, constitute the entire agreement between you and NovaStar Limited concerning your use of the Service. These Terms supersede any prior agreements, understandings, or arrangements between you and NovaStar Limited, whether written or oral, regarding the subject matter of these Terms.

16. Waiver

The failure of NovaStar Limited to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of NovaStar Limited.

17. Assignment

You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms without our prior written consent. NovaStar Limited may assign, transfer, or sublicense any or all of its rights or obligations under these Terms without restriction and without notice to you.

18. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

  • Company: NovaStar Limited (新星網絡科技有限公司)
  • Registration Number: 80066171 (Hong Kong Companies Registry)
  • Address: RM 1503-09, 15/F, Causeway Bay Centre, 15-23 Sugar Street, Causeway Bay, Hong Kong
  • Email: [email protected]
  • Phone: +852 21349790

We encourage you to contact us if you have any questions about these Terms before using the Service.